ONLINE ORDERING

Customer Service

Online Ordering

Shop the full KM Home Furniture catalog online, 24/7 — with secure checkout, flexible payment and financing options, and the same low warehouse prices you would find in our Katy showroom.

24/7 Online Shopping
Lowest Cash & Debit Pricing
0% & Lease Financing Options
Up to $100 in Coupons
How Online Ordering Works

Shopping online with KM Home Furniture is quick and painless — and you can review or change your order at practically every step before you confirm.

1
Browse & Add to Cart
Shop by room or category. Online prices reflect our lowest cash & debit pricing, available 24 hours a day, 365 days a year.
2
Review Your Order
Check items, quantities, and your delivery or pickup choice. Adjust anything before you commit — no surprises at checkout.
3
Choose Payment
Pay by card or debit, or select a financing or lease-to-own option. Your method may affect final pricing (see Payment & Financing below).
4
Confirm & Schedule
Place your order and our team contacts you within one business day to confirm details and schedule delivery or pickup.
Accepted Payment Methods

We make checkout flexible and secure. Online prices reflect our best cash & debit pricing.

Cards & Debit

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Bank debit cards
  • KM Home Furniture gift certificates

Cash & Debit Pricing

All online prices are discounted for payment by cash or debit. This is the lowest price tier we offer.

If you choose a lease-to-own or financing provider at checkout, the price of certain items may change — the provider sets its own terms and pricing.

Layaway Program

Reserve your furniture today and pay it off over time with our layaway program, available for up to 90 days. Ask our team for details when you order.

Financing & Lease-to-Own

Flexible options to fit your budget — from interest-free promotional plans to no-credit-needed leasing.

Promotional Financing

Qualified buyers can take advantage of promotional plans ranging from 0% interest financing to 90 days same as cash. Terms are subject to approval.

Lease-to-Own & No Credit Needed

Prefer a no-credit-needed path? We partner with leading lease-to-own providers so you can take your furniture home and pay over time. Pricing under a lease provider may differ from the cash price.

Financing Available

Get Started In Minutes

Apply online for financing or leasing options — quick approvals and flexible monthly payments. Furnish now, pay over time.

Receiving Your Order

Two ways to get your furniture: pick it up yourself, or let us deliver. Both run Monday through Saturday — we are closed Sundays.

Showroom Pickup — Free

Free pickup at our Houston distribution warehouse, Monday through Saturday. Our office will call or email you with the next available pickup date once your order is ready.

  • Bring a vehicle large enough for your items
  • Bring an extra person — you will need help loading
  • Bring any tools and straps needed to secure the load
  • Photo ID matching the order required

Delivery

Our delivery fleet runs six days a week across the Houston metro, with extended Texas routes on Tuesdays and Fridays, plus nationwide freight. Choose your service level at checkout.

Full schedule, zones, options, and pricing are in our Delivery Policy.

Pricing, Colors & Accuracy

A few honest notes so what you see online matches what arrives at your door.

Price Accuracy

Every effort is made to ensure prices, availability, and product descriptions on this website are accurate. In the rare event of a discrepancy, in-store information takes precedence.

Color & Finish

Actual colors may appear darker or lighter than shown on screen. Wood, leather, and fabric vary naturally piece to piece. For an exact match, visit our showroom or ask a specialist.

Availability

Stock levels change throughout the day. If something you ordered is delayed or out of stock, our team will reach out with options before processing.

Coupons & Savings

Use these codes at checkout to save on your order. Tap a code to copy it, then paste it in the promo field when you check out.

For New Friends
$10 OFF
On your first order from $499 to $799
A Little Something Extra
$25 OFF
On orders over $799
Dream Bigger
$75 OFF
On orders over $2,999
Our Gift To You
$100 OFF
Exclusive offer for orders over $3,999

One coupon code per order unless otherwise stated. Order minimums are calculated before tax and delivery. Offers subject to change.

Warranty Overview

KM provides a 3-month limited warranty against manufacturer defects on standard merchandise, and honors all applicable manufacturer warranties. Normal wear and tear is not covered.

Upholstery

3-month limited warranty against manufacturer defect. Frame warranties honored; mechanisms subject to manufacturer warranty. Dye-lot variance, pilling, fading, and soiling are not covered unless stated by the manufacturer.

Leather

3-month limited warranty against manufacturer defect. Leather is natural — color variation, grain variation, wrinkles, and marks are characteristics of genuine top-grain leather, not defects.

Wood Products

3-month limited warranty against manufacturer defect. Solid and veneer wood may vary in color, grain, and natural blemishes — the source of real wood's authentic beauty.

Glass Products

Inspect all glass items (mirrors, tabletops, cabinet doors) as soon as received. No warranty applies to glass broken after receipt.

Bedding

Adheres strictly to manufacturer warranties; inspection may be required. Manufacturers cannot accept any mattress with stains — a mattress protector is strongly recommended.

Accessories, Lamps & Rugs

Inspect accessory items before purchase. No warranty applies to accessories. Regular and LED bulbs in lighted merchandise are not warrantied.

Clearance & "As-Is" Merchandise

Items marked for clearance are sold in their current condition, "As-Is," with no warranties or guarantees. Clearance items must be picked up or delivered within three days of purchase. If not collected, the item returns to sale and your deposit is held as store credit toward a future purchase.

To file a claim: inspect your merchandise on receipt and email service@kmhomefurniture.com with photos and a description of any defect within 24 hours of delivery. Your receipt is required for warranty coverage. Full details are on our Returns & Refunds page. KM reserves the right to inspect, service, repair, or replace at the discretion of the Customer Service Department.

FAQ

Don't see your question? Call or text (281) 377-8547 — Monday through Saturday.

Is online shopping available all the time?

Yes — our online store is open 24 hours a day, 365 days a year. You can browse, build a cart, and place an order any time. Our phone and showroom support runs Monday–Saturday, 9:00 AM–6:00 PM CT.

Why is the online price different if I use financing or lease-to-own?

Our online prices reflect the lowest cash & debit pricing. Lease-to-own and some financing providers set their own terms, so the price of certain items may change when you choose one of those options at checkout. You'll always see the applicable price before you confirm.

Can I place my order over the phone or in person?

Absolutely. Call (281) 377-8547 Monday–Saturday, 9:00 AM–6:00 PM CT and our team will place the order for you. You're also welcome to visit our Katy showroom to order in person.

How will I know when my order is ready?

After you place an order, our team contacts you within one business day to confirm the details. For pickup, the office calls or emails with the next available pickup date. For delivery, we schedule your date and time window — see the Delivery Policy for the full process.

What do I need to bring for pickup?

Pickup is free at our Houston warehouse, Monday–Saturday. Bring a vehicle large enough for your items, an extra person to help load (our team can assist, but you are responsible for loading and securing the furniture), any straps or tools you need, and a photo ID matching the order.

What if the color looks different when it arrives?

Screens display color differently, so an item may appear slightly darker or lighter in person, and natural materials like wood and leather vary piece to piece. This is normal and not a defect. If you want to see an exact finish first, visit our showroom or ask a specialist.

How do the coupons work?

Qualifying orders earn coupons up to $100 total, sent by email or text in $5–$25 denominations. Spend over $599 to earn $10, over $699 for $15, over $799 for $20, and over $999 for $25. Coupons can be used across multiple orders within six months of issue.

What if my item arrives damaged or defective?

Inspect everything on receipt and email service@kmhomefurniture.com with photos and a description within 24 hours of delivery. Keep your receipt — it's required for warranty coverage. See our Returns & Refunds page for the full claim process.

Start Here

Ready To Shop?

Browse by room or jump straight to our best bundle deals. Whatever you're furnishing, we'll get it to you — six days a week across Houston, statewide Tuesdays and Fridays, and nationwide by freight.

Additional Information

About Kassa Mall

Kassa Mall Home Furniture & Mattress has served the Houston and Katy communities with quality furniture at everyday low prices. Everything you need to shop with confidence is one click away.