PRODUCT OVERVIEW :
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PRODUCT DETAILS
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DELIVERY SCHEDULE Tuesday, Thursday and Saturday.
CUSTOMERS WITH DELIVERY WITHIN THE CITY OF HOUSTON
will receive a confirmation email as well as a call prior to the delivery date. On the delivery date you will receive a call or text message 30 min - 1 hour before the delivery drivers arrive.
CUSTOMERS WITH DELIVERY OUTSIDE THE CITY OF HOUSTON
will receive a confirmation email as well as a call prior to the delivery date. Once the items leave our facility, the delivery driver will contact you within 1-2 hours before arriving at your home.
OUTDOOR DELIVERY (DROP-OFF)
The outside Delivery drop-off service features a skilled delivery team who will deliver your items and place them on the ground floor outside your home. For apartment buildings, your order will be dropped off by the leasing or reception office. Customers will be responsible for further transportation beyond that point.
Appointment Scheduling: The delivery department will call you to arrange a date and 4-hour appointment window once your item(s) arrive at the local terminal.
- Signature Required: YES
- Packaging Removal Included: NO
- Assembly Service Included: NO
**Signature required from the person placed on the order
IN DOOR DELIVERY (DROP-OFF)
Our First Dry area - Home Entrance Delivery service features a skilled delivery team who will deliver your items and place them on the ground floor of your apartment building or home. As a courtesy, the delivery team might bring the items inside your home.
Appointment Scheduling: The delivery department will call you to arrange a date and 4-hour appointment window once your item(s) arrive at the local terminal.
- Signature Required: YES
- Packaging Removal Included: NO
- Assembly Service Included: NO
*If as a courtesy the driver can bring the items other than the 1st – ground floor, upstairs carrying limit of two flights of stairs (up to 15 steps each)
**Signature required from the person placed on the order
FULL SERVICE DELIVERY & ASSEMBLY
When you add assembly to an item, this means that our skillful delivery technician will deliver your item as well as assemble it. A delivery team will bring your item(s) inside your home and place it in the room of your choice.* Packaging will be removed and disposed of, followed by basic assembly for your convenience.**
Appointment Scheduling: The delivery department will call you to arrange a date and 4-hour appointment window once your item(s) arrive at the local terminal.
- Signature Required: YES
- Packaging Removal Included: YES
- Assembly Service Included: YES
*Upstairs carrying limit of two flights of stairs (up to 15 steps each)
**Assembly includes light setup requiring basic tools, such as a screwdriver. Please note that the delivery team will not perform plumbing installation, electrical wiring, or services requiring the use of power tools.
***Signature required from the person placed on the order
For more information click here
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DELIVERY AND SHIPPING INFORMATION
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