DELIVERY EXPLAINED

At Kassa Mall Home Furniture we are committed to bring to your home the best service available at the most convenience price; for that reason we have worked very hard in integrating a powerful fleet of trucks, drivers and specialized technicians that will deliver your new piece of furniture according to your specific preferences.

DELIVERY SCHEDULE

Our delivery dates are Tuesday, Thursday and Saturday. 

CUSTOMERS WITH DELIVERY WITHIN THE CITY OF HOUSTON will receive a confirmation email as well as a call prior to the delivery date. On the delivery date you will receive a call or text message 30 min - 1 hour  before the delivery drivers arrive.

CUSTOMERS WITH DELIVERY OUTSIDE THE CITY OF HOUSTON will receive a confirmation email as well as a call prior to the delivery date.  Once the items leave our facility, the delivery driver will contact you within 1-2 hours before arriving at your home.

INSIDE HOME ENTRANCE DELIVERY (DROP-OFF)

Our Inside Home Entrance Delivery service will take your items inside your home. It features a skilled delivery team who will bring the item(s) inside your home and place them by your home entrance. 

  • Appointment Scheduling: The delivery department will call you to arrange a date and 4-hour appointment window once their items arrive at the local terminal.
  • Signature Required: Yes
  • Packaging Removal Included: No
  • Assembly Service Included: No

*Upstairs carrying limit of two flights of stairs (up to 15 steps each)

**Signature required from the person placed on the order

ASSEMBLY

When you add assembly to an item, this means that our skillful delivery technician will deliver your item as well as assemble it. A delivery team will bring your item(s) inside your home and place it in the room of your choice.* Packaging will be removed and disposed of, followed by basic assembly for your convenience.**

 Appointment Scheduling: The delivery department will call you to arrange a date and 4-hour appointment window once your item(s) arrive at the local terminal.

  • Signature Required: Yes
  • Packaging Removal Included: Yes
  • Assembly Service Included: Yes

*Upstairs carrying limit of two flights of stairs (up to 15 steps each)

**Assembly includes light setup requiring basic tools, such as a screwdriver. Please note that the delivery team will not perform plumbing installation, electrical wiring, or services requiring the use of power tools.  

***Signature required from the person placed on the order

FREE SHIPPING FOR ORDERS OVER $1,299 PLEASE READ THE FOLLOWING DETAILS: 

Kassa Mall Home Furniture offers you the convenience of FREE DELIVERY on orders over $1,299 for certain areas within Houston, Texas. Please call the store to find out if your home is eligible for this offer. This does not apply to orders that are financed through any of our financing providers including American First Finance, West Creek Finance, Snap Finance, Progressive Leasing, or Synchrony. With Free Delivery our Technician will bring the item(s) inside your home and place them by the entrance. You will be responsible for further transportation beyond that point.   If you have added assembly to items being purchased, our delivery technician will make sure those specific items are brought inside your home and place it in the room of your choice.* Packaging will be removed and disposed of, followed by basic assembly for your convenience.**

Free Shipping is restricted to certain areas. Please check estimated shipping at checkout to see if your area is included.

Check our frequently asked questions page to know more about our delivery service.