At Kassa Mall Home Furniture we aim to provide the best shopping experience for our customers—which extends far beyond the walls of our showroom. Whether you’re at home or on the go, Kassa Mall Home Furniture makes online shopping simple and secure!

PLACING AN ORDER

When you place an order through our website, you’ll find the experience quick and painless! You’ll be able to review your order and make changes practically every step of the way. Plus, online shopping is available 24 hours a day, 365 days a year! Please note that the actual items may be darker or lighter than shown in our website. 

If placing an order online can be confusing, our team is also ready and happy to place your order for you over the phone, if you’d prefer. Our customer service hours are from Monday- Saturday 10:00 am- 6:00pm, give us a call at (281)377-8547. We are also open from 9:30am – 6:00pm if you want to come to the store and place your order.

PLEASE NOTE: All hours listed are Central Time. Holiday hours may vary. We will post any special hours/closings on our website, as well as on social media.

PAYMENT METHODS

  • We accept Visa, MasterCard, American Express, Discover and bank debit cards, plus Kassa Mall Gift Certificates.
  • We offer financing options
  • We offer layaway program

RECEIVING YOUR ITEMS

 

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Pick Up

 

Yes

 

Yes

 

Yes

 

Delivery

 

Yes

 

Yes

 

Yes

 


PICK UP

Pick up dates are Tuesday, Thursday and Saturday. The office will give you a call or send an e-mail to let you know when is the next available date that your item will be ready for pick up. Please make sure that you have placed your furniture pieces correctly within your vehicle. Please bring all the necessary handling tools to ensure safety for you and others on the road. Keep in mind assistance is required to load items so bring an extra hand!

DELIVERY

Our delivery days are Tuesday, Thursday and Saturday. For more information please look at our Delivery Explained page.

WARRANTY INFORMATION

At Kassa Mall, our goal is to provide customer satisfaction by providing an enjoyable buying experience, as well as standing behind our products with professional service and stated warranties. We strive to ensure customer satisfaction through professional service and that the conditions above apply only with normal use and against manufacturer's defect.

One-year warranty against manufacturer’s defect is provided. Manufacturers frame warranties will be honored. Mechanisms are subject to manufacturer’s warranties.

It is your responsibility to inspect your merchandise upon receiving it and to send an email to info@kassamall.com with digital pictures and descriptions within 24 hours of delivery. You must have your receipt for the above warranties to apply.

KASSA MALL FURNITURE RESERVES THE RIGHT TO:

  1. Inspect the damaged merchandise in the customer's home.
  2. Service in your home, our warehouse or at the factory.
  3. Repair or replace at the discretion of the Customer Service Department

Transportation and labor fees will be applicable if necessary by the manufacturer. All services will be provided within our delivery schedule. Kassa Mall Furniture will adhere to all manufacturer's warranties

NEED HELP?

We’re happy to assist. Make sure to check out our FAQ page, chat live with a customer service agent or contact us with additional questions.